Visitor information

The well-being of our patients, staff and doctors is our priority. 

Given the current climate regarding Covid-19 (Coronavirus), we are asking all visitors to reconsider the need to visit and encourage a phone call to your loved one via hospital switchboard. 

If you are exhibiting any symptoms or have travelled internationally in the last 14 days, please DO NOT VISIT.

We have implemented a 2 visitor limit for all patients, between the hours of 12-1pm only.

Visitors are nominated by the patient and will be asked to register their visit upon arrival.

If a visit is necessary, please undertake hand hygiene and proper respiratory etiquette as outlined by the Department of Health and Human Services.

Thank you for understanding.

For more information go to:


North Eastern Rehabilitation Centre has free on-site parking and street parking.

Please note the facility does not accept any responsibility for loss or damage to vehicles.


It is only a 500 metre walk to the bus stop just beyond the end of our street on Oriel Rd.


Ivanhoe train station is approximately 2km from the hospital.

A patient/visitor lounge is located near the nurse desk area to help patients enjoy the company of friends and relatives.

A TV is located in the room.

North Eastern Rehabilitation Centre has a designated smoking area at the rear of the hospital grounds.

Smoking is not permitted within six metres of the hospital walls.

Please ask a member of staff for directions.

To accommodate family and friends, we have extended visitors hours which are 12pm to 8pm daily.

If you are unable to visit during these times other arrangements can be made.

Please contact the nurse caring for your relative or friend.

Vending machines are available on site.

The hot beverages vending machine is accessible in the outpatient waiting room.

The snack vending machines are located within the hospital.

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